{"product_id":"shipping-protection","title":"Shipping Protection","description":"\u003cp\u003e\u003cstrong\u003eShipping Protection — Priority Reshipment\u003c\/strong\u003e is an optional, one-time service for the physical products in the same GrillBrush order.\u003c\/p\u003e\u003ch3\u003eWhat the extra service provides\u003c\/h3\u003e\u003cp\u003eIf your parcel is lost in transit before delivery, GrillBrush will handle the carrier enquiry and prioritise dispatch of a replacement. We will use a faster shipping service than the original service where one is available for your destination, at no additional shipping charge.\u003c\/p\u003e\u003cp\u003eThis service does not speed up your original order. Replacement transit times depend on the destination and available carriers; no fixed delivery date is guaranteed.\u003c\/p\u003e\u003ch3\u003eHow to request help\u003c\/h3\u003e\u003cp\u003eEmail \u003ca href=\"mailto:grillbrushshop@gmail.com\"\u003egrillbrushshop@gmail.com\u003c\/a\u003e with your order number and a short description of the delivery problem. GrillBrush will review the tracking information and work with the carrier to establish what happened. You do not need to resolve the carrier claim yourself.\u003c\/p\u003e\u003ch3\u003eYour rights without this add-on\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eYou do not need to buy Shipping Protection to receive your order or exercise your legal rights.\u003c\/strong\u003e GrillBrush remains responsible for lost or damaged parcels before delivery where required by law, whether or not you buy this service. Your rights to a replacement, refund or other applicable remedy remain unchanged. The paid benefit is priority replacement dispatch and a faster replacement shipping service where available.\u003c\/p\u003e\u003cp\u003eThis is a service provided and funded by GrillBrush, not third-party insurance. It covers loss in transit before delivery; it does not offer additional cover for theft after a parcel has been correctly delivered. Buy once per order containing physical goods.\u003c\/p\u003e","brand":"GrillBrush","offers":[{"title":"Default Title","offer_id":67687288307791,"sku":null,"price":4.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/grillbrush.us\/fr\/products\/shipping-protection","provider":"GrillBrush","version":"1.0","type":"link"}